Troubleshoot and resolve technical issues related to the installation, configuration, and usage of our no-code software platform. […]
Guide customers through step-by-step instructions and best practices to optimize their use of our software platform. […]
Collaborate closely with cross-functional teams, including product development, quality assurance, and customer success, to identify and address recurring technical issues and improve the overall customer experience.
Contribute to the development of knowledge base articles, FAQs, and other self-service resources to empower customers to resolve...