In a healthcare account call center, you'd handle inbound calls from customers and health providers, assisting with inquiries regarding appointments, insurance coverage, claims, and other healthcare-related matters, while ensuring high customer satisfaction. […]
Respond to customer and provider inquiries about healthcare services, insurance coverage, eligibility, and benefits. […]
Help with insurance claims, including verifying eligibility, processing claims, and resolving disputes. […]
Offer accurate and up-to-date information about healthcare plans, procedures, and policies. […]
Address customer...