IT support professionals help users with computer and software issues. They maintain computer networks, install software, and troubleshoot technical problems.
Responsibilities
Install and update software: Install new software and update existing software
Maintain hardware: Service and maintain hardware, such as printers and projectors
Run networks: Monitor and maintain computer networks
Troubleshoot: Find and fix faults in hardware and software
Train users: Provide training on how to use hardware and software
Document issues: Record issues and solutions, and update online databases
Set up new equipment...