A Telecom Customer Support Specialist is responsible for providing high-quality customer service and technical support for telecommunications products and services. This role involves resolving customer inquiries related to billing, network issues, service activations, and account management. The specialist ensures customer satisfaction by troubleshooting problems, offering tailored solutions, and coordinating with internal teams to address escalations promptly. They are also expected to maintain accurate records of customer interactions, adhere to company policies, and deliver an exceptional experience...