The Technical Support Specialist is responsible for providing second-level onsite support for network, database, and system issues within the casino integrated resort. This role ensures the stability and efficiency of IT operations by troubleshooting, diagnosing, and resolving technical problems and working with 3rd level support and Vendors, while delivering exceptional customer service to internal stakeholders. […]
Troubleshoot and resolve network issues including LAN, WAN, Wi-Fi, and VPN. […]
Monitor network performance and ensure network security and connectivity. […]
Provide support for database...