We are seeking a dedicated and detail-oriented Spanish-English Bilingual Customer Service Representative (CSR) to join our healthcare support team. This role involves inbound and outbound calls, as well as email communication, to assist patients with scheduling, rescheduling, and canceling medical imaging appointments. The ideal candidate will have exceptional customer service skills, the ability to handle escalations, and a strong understanding of healthcare appointment procedures. […]
⚫ Handle inbound and outbound calls, as well as emails, to assist patients with scheduling, rescheduling, or...