Responsible for IT component of Data Center Services and Cloud and MITS Support technical support services through 24/7 systems operations, maintenance, and incident resolution
Provision new client in DNS, add/modify/remove zone entry, remove client in DNS by following a work instruction manual and guidance of senior colleague.
Provision new client, modify client information and remove client domain in Web Hosting by following a work instruction manual and guidance of senior colleague.
Provision new email account, modify email account information, delete email account in O365 portal by following...