Insurance Account Call Center Job Description & Responsibilities […]
An Insurance Account Representative in a call center handles customer inquiries, policy information, claims processing, and other insurance-related concerns over the phone, chat, or email. They assist customers with policy purchases, updates, billing inquiries, and claims resolution while ensuring compliance with company and industry regulations. […]
Answer inbound calls, emails, and chats from customers regarding insurance policies, claims, and billing.
Provide information on policy coverage, benefits, exclusions, and renewal...