We are seeking an experienced Client Success Assistant (Customer Service & Validation). You will be reporting to the Manager Client Support you will be responsible for servicing enquiries and validating ongoing claim submission to loyalty & reward programs based in Hong Kong & Macau.
Primary language fluency (written & verbal) required is Traditional Chinese (Cantonese) with written and verbal fluency in Simplified Chinese (Mandarin) and English also required. […]
Managing a customer service support phone line and inbox, responding to enquiries, program information and solving any customer service...