Effectively communicate with players to understand their needs and
demands.
Answer customer support tickets, emails, user reviews, chats, and/or
comments in a professional, respectful and timely manner.
Maintain, moderate, and provide customer support in all social media
accounts, forums, and official review stores related to the product.
Provide reports on community feedback, buzz and viral coverage
Maintain social network presence including Facebook, Twitter, and other social media platforms
Highlight any players concerns and issues that you are aware of across the social media and forums to...