Job Summary:
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our Travel Account team. Your goal is to ensure customer satisfaction and loyalty in every interaction. […]
Assist customers via phone, email, or chat.
Provide accurate information about travel products, pricing, availability, and policies.
Resolve complaints and handle cancellations, reschedules, and special requests in a timely manner.
Coordinate with internal departments and third-party providers to ensure smooth travel experiences.
Upsell travel products and services where appropriate...