Conduct Training Sessions: Plan, design, and deliver effective training programs to enhance employees skills, knowledge, and performance in the BPO industry. Tailor content to meet the specific needs of the organization and different learning styles. […]
Training Materials Development: Create and update engaging training materials, including presentations, manuals, and e-learning modules, ensuring they are accurate and aligned with industry standards and best practices. […]
Report Generation and Documentation: Generate regular reports on training progress, attendance, and feedback for management...