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496 Service Performance Jobs

Production Support Analyst

Reed Elsevier
Quezon City The Command Center IT Operations Engineer position reports through RELX Command Center IT Operations, ensuring that production systems, services, and network infrastructure work reliably and securely 2 days ago
Service Delivery Operations Specialist Accenture in the Philippines - Mandaluyong through a positive environment Monitors team members performance with the focus on improvement Service Level Agreements and Performance Metrics Ensures individual and team service levels are met or exceeded 2 days ago
Vendor Manager for AI related services BayanTech - Manila, Metro Manila, Philippines data services. Explore innovative strategies for sourcing and retaining top talent in competitive markets. Maintain accurate records of recruitment activities and resource performance. Ensure all vendors 12 days ago
Account Delivery Manager – Customer Operations Personiv - Manila with little ops involvement. Ensure all client deliverables met with in timelines Ensure services rendered are relevant to the changing client and industry needs Audit and Identify performance related issues 15 days ago
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Forecasting & Scheduling Analyst QBE Group Shared Services Centre : Adaptability, Call Center Systems, Collaboration Tools, Communication, Critical Thinking, Customer Service, Intentional collaboration, Managing performance, Prioritization, Resource Planning, Risk Management 15 days ago
Vendor Management Senior Specialist Hunter's Hub, Inc. - Makati, National Capital Region , including terms and conditions, pricing, and service level agreements. Monitor vendor performance and conduct regular vendor evaluations to ensure compliance with contractual obligations and quality standards 28000 Yesterday
Infrastructure Services Service Lead QBE Group Shared Services Centre also includes supporting technical architects in implementing and maintaining infrastructure designs throughout the service lifecycle. Responsibilities: Supervise and oversee the work of a team of infrastructure 15 days ago
Concierge Onboarding Associate OP360 (OfficePartners360) - Cebu , and growing top-line performance. With a relationships-first philosophy, OP360 provides omnichannel experience services and solutions for medium-sized and Fortune 500 companies. The company is committed 15 days ago
Quality Analyst Swak BPO Corp - Angeles City, Pampanga, Philippines and evaluate calls and emails to ensure they meet the company's quality standards and customer service guidelines Score and provide feedback on agent performance based on established quality assistance criteria 3 days ago
BPO Service Delivery Operations Manager | Cebu Accenture in the Philippines - Mandaluyong where the services are provided (e.g., client-site, delivery center) Address performance issues across the client(s)/portfolio(s); create the operational approach and implements continuous improvement 15 days ago

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