1,491 Service Performance Jobs
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BPO Service Delivery Operations Manager | Ilocos San Nicolas, Pangasinan, Philippines all locations where the services are provided (e.g., client-site, delivery center). Address performance issues across the client(s)/portfolio(s); create the operational approach and implement continuous 4 days ago
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Analyst - Service Delivery Operations Pasig, Metro Manila, Philippines services to ensure they meet contractual obligations, such as SLAs, OLAs, and KPIs, and driving continuous improvement in service performance. The role also requires collaboration with BAU support teams 6 days ago
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Join Us as Chat Support for Financial Account - Quezon City - Y7 Neksjob Corporation - Quezon City, Quezon and interpersonal skills with at least 2 year of call center experience or customer service experience or combined Why pick us? Exciting Performance Bonuses & Account-Specific Allowances Career Advancement 19000 2 days ago
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Sr Manager Customer Support Manila, Metro Manila, Philippines the efficient operation of the function. Where you come in: Operations Management Develops and measures performance objectives and key performance indicators for the workstream/region under his/her responsibility 6 days ago
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Director, Customer Success Management Philippines . Align customer allocations with Signature coverage, manage team-based allocations, and synchronize additional cloud resources as needed. Deliver operating unit targets and key performance metrics through 6 days ago
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Customer Management Officer Dempsey Resorce Management Inc. - NCR, Quezon and implementing customer feedback to improve the quality of service Communicating with leadership: Relaying feedback from customers to leadership and other teams Analyzing data: Compiling and analyzing data 3 days ago
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Customer Service Associate • Dayshift • With Performance Incentive Pasig, Metro Manila, Philippines Answer inquiries about products, prices & orders Log customer calls in our CRM system 4 days ago
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Service Excellence Manager Tarlac City, Tarlac, Philippines Transformation projects through digitization or process improvement in different business verticals or programs by working closely with program heads and cross functional leads. Train and mentor Service Delivery 7 days ago
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Sr. Workforce Management Analyst Metro Manila, Philippines . Communicate to stakeholders on performance and challenges, providing direction, guidelines, performance updates to hit service level goals and making suggestions for corrections to any issues. Analyze/forecast 2 days ago
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Incident Manager - Hybrid Work Type Muntinlupa, Metro Manila, Philippines and address issues across diverse systems; Proficiency with ticketing systems, ensuring efficient tracking and resolution of incidents; Experience in developing and monitoring SLAs and KPIs, ensuring service 2 days ago
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