22 Training Call Quality Jobs
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Training and Support Specialist (Remote, Night shift) LegalMatch.com - Cebu City, Central Visayas to the Sales Team Assisting in quality assurance activities (as needed) to ensure adherence to company standards and optimize customer experience Making outbound calls to potential customers with the goal Yesterday
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Universal Trainer Datamatics Careers- Philippines - Pasig, Metro Manila, Philippines per week) when not training a batch. o Phone time may increase or decrease depending on evaluation and business/project needs. o Calls will be audited by the quality team. As an SME for the project 28 days ago
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Workforce Manager - Davao, Philippines Transcom Worlwide - Pasig into production and call center standards. - Regularly audits Workforce operations to ensure quality of service delivery. - Oversee that proper training is available and/or conducted for Workforce Management 2 days ago
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Customer Service Representative / Insurance Dayshift / WNS Company Polaris Careers - Muntinlupa, Philippines issues to supervisors or specialized departments. 6. Performance & Quality Assurance Meet call center performance metrics (e.g., call handling time, customer satisfaction scores, and resolution rates 2 days ago
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Appointment Setter (ZR_21695_JOB) BruntWork - Manila, Philippines broker to refine appointment quality criteria Participate in performance reviews and ongoing training to enhance skills Requirements Native-level English communication skills, both verbal and written USD 725/Month 2 days ago
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Senior CSR (Customer Service) - Permanent Work from Home Imtechy OPC - Makati experience as a CSR - inbound calls Team Lead, Supervisor, Training, and QA experience is a plus Impeccable written and verbal English communication skills. MUST have (non-negotiable) reliable internet 2 days ago
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Quality Assurance Manager E-Solutions IT Services - Quezon City, Philippines . Coaching & Training Provide feedback and coaching to agents and team leads based on call monitoring evaluations. Conduct training sessions on call handling, customer engagement, and maintaining quality 9 days ago
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Quality Assurance Team Lead -Y35 Neksjob - Cebu, Cebu initiatives. This position involves supervising QA professionals, leading quality-focused projects, and working closely with training and operations teams to improve agent performance. Key Responsibilities 25500 8 days ago
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Now Hiring Assistant Quality Assurance Manager -Y35 Neksjob - Pasig, National Capital Region of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues, tracking 45000 More than 30 days ago
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Quality Assurance Manager Neksjob Corporation - Angono, Calabarzon and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues, tracking performance metrics 14 days ago
Top locations
- Cebu City (16)
- Makati City (11)
- Taguig City (10)
- Quezon City (9)
- Manila (7)
- Pasig City (5)
- Muntinlupa City (3)
- Angeles City (2)
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