Incident Lead
View Job- Company TRT Global Solutions Philippines Inc. - View more jobs
- LocationMabalacat, Pampanga
- Job TypePermanent
Ensure all logged incidents are resolved within SLAs.
Ensure all internal personnel involved in a service call work efficiently to meet SLAs.
Ensure all customer communication within a service call is prompt, professional, and reliable.
Ensure all commitments made to customers are met or rescheduled with their knowledge and approval.
Send executive updates in a timely and accurate manner. […]
Manage initial client escalations for service calls.
Ensure all requirements are completed before closing service calls.
Update all service calls with accurate information promptly.
Ensure proper handover...
21 days ago from: kalibrr.com
View JobRefine your search
- Filter by Job Title
- Marketing Assistant (107)
- Graphic Artist (71)
- Marketing Manager (65)
- Graphic Designer (64)
- Marketing Specialist (58)
- Filter by Location
- Quezon City (677)
- Makati City (670)
- Manila (574)
- Taguig City (429)
- Pasig City (362)
Related Job Offers
Marketing Coordinator (Homebased, Nightshift)
Outsourced Quality Assured Services Inc. - Quezon City
Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as...
Account Manager - 3 years experience
STATE-OF-THE-ART DIGITAL PRINT SOLUTIONS - Quezon, Quezon
Proven work experience as a digital account manager, brand manager, key account manager, marketing officer, sales account manager, or relevant role Forecast and track key account metrics (e.g., quarterly...
Amazon Business Strategy Manager/Senior Amazon Brand Growth Manager
Pearl - Quezon City, National Capital Region
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like...
Product Associate
Growsari - Quezon City
Our team helps stores digitally procure goods for selling at better prices and free delivery. We then use that same infrastructure to offer hundreds of new ways for stores to earn, such as upgrading them...
Account Manager (Amazon Experience)
Pearl - Quezon City, National Capital Region
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like...