Customer Service Operations Lead Jobs in Makati City

Lingaro - Makati

and coordinating with relevant teams. Review, monitor and manage the results of OPS KPIs defined per service. Define and negotiate OPS KPIs if missing or it need to be adjusted. Initiate, define, lead

from: bossjob.ph - 9 days ago

Ampstek - Makati

Job Summary: A highly experienced and results-oriented Delivery Head to lead the delivery and operations of IT infrastructure services for our large BFSI customer in the Philippines. This strategic

from: bossjob.ph - 14 days ago

DEMPSEY RESOURCE MANAGEMENT INC. - Makati, National Capital Region

We are seeking a dedicated and experienced Customer Care Supervisor to lead our customer service team in managing healthcare accounts. This role involves overseeing daily operations, ensuring high 30000

from: jobslin.com - More than 30 days ago

HR Spectacles - Makati, Philippines

quality. Monitor market trends to identify new opportunities and enhance service offerings. Oversee customer service operations, ensuring timely resolution of travel-related issues. Manage budgets, analyze

from: bossjob.ph - More than 30 days ago

TRANSCEND MANAGEMENT - Ortigas, Metro Manila

and management of a new customer service team, from initial stages to full operation. 2. Develop and implement strategies to ensure the team meets and exceeds performance targets. 3. Responsible for managing

from: jora.com - 4 days ago

Trip.com Group - Manila

in the Philippines to make its presence even more vibrant in Asia and the global market. Job Responsibilities: Evaluate Service Advisor performance by monitoring communications with customers and system operations

from: bossjob.ph - Yesterday

Infosys BPM - Taguig

: Bachelors Degree or Equivalent 3 years of Operations Manager Experience or above. Must have experience in Technical Support, Service Desk, and Customer Service Must be willing to work in Alabang Must

from: bossjob.ph - 23 days ago

RCX Recruitment Inc. - Pasay and Quezon City, National Capital Region

is responsible for managing the daily operations of the service team, ensuring high-quality customer service, resolving issues, and driving team performance. They lead, motivate, and support service staff to meet 100000

from: jobslin.com - 17 days ago

Stark Asia Solutions Inc. - Taguig, Philippines

We are seeking a Spanish Team Lead to manage a team of Customer Service Representatives (CSR) in BPO operations. The primary focus of this role is to oversee the day-to-day performance and service

from: bossjob.ph - 9 days ago

8x8 - Taguig

on incidents relating to quality of service and platform availability to the relevant internal teams and customers proactively. React to system and platform alerts, taking a lead on all monitoring tools

from: bossjob.ph - 9 days ago