Customer Service Representative
View Job- Company Bank of the Philippine Islands (BPI) - View more jobs
- LocationMakati
Location: Vertis North, Quezon City
The Jr. Phone Banking Specialist/Customer Service Representative attends to the client's needs by receiving, investigating, and evaluating inquiries, requests, feedback, and complaints coming from various channels (phone, email, SMS, online facilities - Viber, Messenger, etc.). Within set parameters or guidelines, the Phone Banking Specialist decides how to best serve the clients. He/She interfaces and interacts with other teams within the bank.
RESPONSIBILITIES:
Attends to client's needs by receiving, investigating, evaluating and resolving inquiries, requests...
10 days ago from: bossjob.ph
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