Korean Bilingual Customer Service Associate | Music Streaming Services | Shaw
View Job- Company Sutherland Philippines - View more jobs
- LocationMandaluyong, Philippines
Provide bilingual customer support (English + Korean) across multiple channels (live and non-live)
Troubleshoot platform and device issues while guiding customers through solutions
Assist users with inquiries including app functionality and features
Handle customer interactions with patience, friendliness, and adaptability
Work effectively in a multicultural, open-space environment, contributing to process improvements
Manage multiple lines of business (LOBs), platforms, and contact channels efficiently
26 days ago from: bossjob.ph
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