Customer Service Representative I - Paco Manila
View Job- Company Qualfon Philippines Support Services Inc - View more jobs
- LocationManila, Philippines
Resolves product or service problems by accurately understanding the customers issue.
Determine the cause of the problem, selecting the best solution to the problem and explaining to the customer the resolution […]
Troubleshoot technical issues using all available tools […]
Escalate to appropriate departments to expedite resolution of customers issue […]
Create or update customer information in the client database during and after each call
Create accurate record of every customer transaction or interaction accurately, timely and professionally. […]
Comply to client and PCI guidelines in handling...
More than 30 days ago from: bossjob.ph
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