Operations Supervisor (Spanish Bilingual)  

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Description

The Operations Supervisor - Spanish Bilingual will hire employees and assist in the training process, ensuring that every agent is well prepared for their calls. They will continue to support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with ongoing coaching opportunities and inspiration. You should be analytical, supportive, and prepared to act as a resource to agents. […]
sAssists with the implementation of policies and procedures necessary to comply with federal, state, and third-party regulations...

14 days ago from: bossjob.ph

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