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Telesys BPO Hub - Manila, National Capital Region

Identify and evaluate variations from anticipated performance, such as surges in call volume, extended wait times, and periods of agent inactivity. 28000

from: jobslin.com - 19 days ago

Telesys BPO Hub - Manila, National Capital Region

Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. 28000

from: jobslin.com - 19 days ago

Telesys BPO Hub - Manila, National Capital Region

Oversee and track accounts to ensure logistics operations align with customer needs and expectations. 28000

from: jobslin.com - 19 days ago

Telesys BPO Hub - Manila, National Capital Region

Offer precise details regarding products, services, order progress, shipping, returns, and refunds. 28000

from: jobslin.com - 19 days ago

Telesys BPO Hub - Manila, National Capital Region

Support customers with account-related questions, such as billing, technical issues, product details, and service requests. 28000

from: jobslin.com - 19 days ago

Telesys BPO Hub - Manila, National Capital Region

Handle and oversee customer inquiries, such as refunds, adjustments, and follow-ups. 28000

from: jobslin.com - 19 days ago

Telesys BPO Hub - Manila, National Capital Region

Demonstrate professionalism and patience when interacting with customers. Follow all company policies, procedures, and regulatory guidelines. 28000

from: jobslin.com - 19 days ago

Telesys BPO Hub - Manila, National Capital Region

Create and execute social media strategies that align with company objectives. Manage social media escalations to ensure prompt resolution of customer concerns. 28000

from: jobslin.com - 19 days ago

Telesys BPO Hub - Manila, National Capital Region

Assist customers in navigating the platform's features and capabilities. Manage billing disputes, refunds, and payment inquiries effectively. 28000

from: jobslin.com - 19 days ago

Telesys BPO Hub - Manila, National Capital Region

Handle incoming customer calls related to ticket inquiries, reservations, and cancellations. 28000

from: jobslin.com - 22 days ago