Technical Support Level 2 Jobs in Manila

Foundever - Pasig

is preferred Handle level 1 and 2 support via phone and ticketing system. Has experience in providing phone technical support to end users. REQUIRED: Demonstrates strong verbal and written communication skills

from: bossjob.ph - 4 days ago

Staff Domain Inc. - Ortigas, Pasig City, Philippines

Summary: We are looking for an L2 Service Desk to resolve technical incidents, support IT infrastructure, and ensure seamless system operations. The ideal candidate for this role should demonstrate 60000 - 80000

from: zoho.eu - 19 days ago

Sysgen - Makati

indicators (KPIs). 2. Incident and Problem Management : Manage/co-ordinate the MIM (Major Incident Management Process) Collaborate with technical teams to identify root causes, manage incident resolution

from: bossjob.ph - 4 days ago

Outsourced Quality Assured Services Inc. - Quezon City

of AI inference, serverless cloud computing, user management, and access management to address common customer concerns. Identify and escalate more complex technical issues to Level 2 support

from: bossjob.ph - 4 days ago

JK Network Services - Quezon City, National Capital Region

desktop support and guide users through troubleshooting steps Ensure SLA (Service Level Agreement) compliance and timely issue resolution RECRUITMENT PROCESS (ONLINE): HR Interview Technical Assessment 30000

from: jobslin.com - 27 days ago

Outsourced Quality Assured Services Inc. - Quezon City

) and Microsoft Entra (AD/Intune) Provide functional direction to Tier 1 & Tier 2 team members, supervising their work and guiding them through complex tasks. Travel on-site to support customer environments

from: bossjob.ph - 4 days ago

Reed Elsevier - Quezon City

Responsibilities: Provide Level 1 and Level 2 on-call support for virtualization systems, quickly responding to incidents and service requests. Manage and resolve virtualization system issues, applying security

from: bossjob.ph - 4 days ago

Geco Philippines Inc. - Muntinlupa, National Capital Region

, operational consistency and life cycle over the SQL Server databases. - Implement automation via scripting. - Ensure appropriate documentation, including procedures for level 2 and level 3 support. SECONDARY

from: jobslin.com - 11 days ago

Reed Elsevier - Quezon City

: 1.1 year customer service in technical contact center environment or equivalent training 2. Bachelor's degree holder or Completed at least 2 years level in College (no back subjects/incomplete units) 3

from: bossjob.ph - 4 days ago

HGS Offshore Staffing Solutions (HGS OSS) - Taguig

Key Responsibilities Provide Level 2 technical support to clinics, troubleshooting hardware, software, and network issues. Support Level 1 engineers to resolve high level IT issues escalated within

from: bossjob.ph - 2 days ago