Technical Support Level 2 Jobs in Manila

Outsourced - Quezon City

) and Microsoft Entra (AD/Intune) Provide functional direction to Tier 1 & Tier 2 team members, supervising their work and guiding them through complex tasks. Travel on-site to support customer environments

from: bossjob.ph - 30 days ago

Risewave Consulting Inc. - Quezon City, National Capital Region

level (L2 / L3) depending on the complexity of the incident / problem. L2 Technical Support: Perform, and manage Medium to Complex production (Technical) support tasks and activities that require in-depth

from: jobslin.com - More than 30 days ago

Ayuda Business Management Solutions Inc. - Quezon City, National Capital Region

troubleshooting using the KB as reference Password resets and ticket routing Escalation to Level 2, 3 and principal when needed Monitors premium hours spent/ renewal of managed support and services. Receives, logs 80000

from: jobslin.com - More than 30 days ago

JK Network Services - Quezon City, National Capital Region

desktop support and guide users through troubleshooting steps Ensure SLA (Service Level Agreement) compliance and timely issue resolution RECRUITMENT PROCESS (ONLINE): HR Interview Technical Assessment 30000

from: jobslin.com - More than 30 days ago

Platserv PH - Muntinlupa

within the next 2 months. We are seeking an experienced Level 2 Helpdesk Technician, who has a minimum 2-3 years experience on an Australian account, ideally supporting a retail business with brick

from: bossjob.ph - 17 days ago

Sutherland Philippines - Taguig, Philippines

technical issues to the Level 2 product support team Ensure customer feedback is properly channeled into Product Management and Research & Development Identify opportunities to improve or add content

from: bossjob.ph - More than 30 days ago

Manpower Core Group Inc. - Taguig City, National Capital Region

or escalate as needed. • Work with security to highlight and investigate incidents. • 2nd-level support for all firewall and IPS incidents. • Lead role in Disaster Recovery activities owned by the group 75000

from: jobslin.com - More than 30 days ago

Zendesk - Taguig

Required 2+ years of experience at doing phone, email and live chat support in either a Customer Service or Technical Support role. If you are a college fresh graduate of Computer Science and/or other

from: bossjob.ph - 30 days ago

GCASI - Ford Autohub - Taguig, National Capital Region

and provides feedback, comments and/or recommendations to parties concerned. 3. Provides administrative and technical support in the implementation and documentation of PMS activities at all levels

from: jobslin.com - More than 30 days ago

Adaca - Taguig, National Capital Region

support requests within SLA requirements Qualifications: 2-3+ years experience in an Enterprise-level Dynatrace environment JavaScript, HTML, and CSS skills Python/Java and Object-Oriented Programming 100000

from: jobslin.com - 30 days ago