Training Call Quality Jobs in Manila

Transcom Worlwide - Pasig

center standards. Regularly audits Workforce operations to ensure the quality of service delivery. Oversee that proper training is available and/or conducted for Workforce Management personnel. Develop

from: bossjob.ph - 3 days ago

John Clements Recruitment Inc. - Paranaque city, National Capital Region

, and technical. ・Establishing an Emergency call-back plan and managing it. ・Managing tools and keeping them clean ・Educating staff members through on-the-job training and a meeting ・Conducting a quality check 80000

from: jobslin.com - 4 days ago

Imtechy OPC - Makati

experience as a CSR - inbound calls Team Lead, Supervisor, Training, and QA experience is a plus Impeccable written and verbal English communication skills. MUST have (non-negotiable) reliable internet

from: bossjob.ph - 16 days ago

Transcom Worlwide - Pasig

into production and call center standards. - Regularly audits Workforce operations to ensure quality of service delivery. - Oversee that proper training is available and/or conducted for Workforce Management

from: bossjob.ph - 16 days ago

Neksjob - Pasay, National Capital Region (+4 locations)

of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues, tracking 45000

from: jobslin.com - More than 30 days ago

E-Solutions IT Services - Quezon City, Philippines

. Coaching & Training Provide feedback and coaching to agents and team leads based on call monitoring evaluations. Conduct training sessions on call handling, customer engagement, and maintaining quality

from: bossjob.ph - 23 days ago

Datamatics Careers- Philippines - Pasig

per week) when not training a batch. Phone time may increase or decrease depending on evaluation and business/project needs. Calls will be audited by the quality team. As an SME for the project, the trainer

from: bossjob.ph - 29 days ago

RCX Recruitment Inc. - Makati, National Capital Region

site visits, meetings, emails, calls etc. 6. Provides support and consultation for the dealers during the quality-check and quality-assurance activities on installed systems. 7. Develops project

from: jobslin.com - More than 30 days ago

RCX Recruitment Inc. - Makati, National Capital Region

by preparing progress reports, project timeline, drawings, site photos, testing, inspection, publications etc. - Provide communication to dealers/clients thru site visits, meetings, emails, calls etc. - Provide

from: jobslin.com - More than 30 days ago

Polaris Careers - Muntinlupa, Philippines

issues to supervisors or specialized departments. 6. Performance & Quality Assurance Meet call center performance metrics (e.g., call handling time, customer satisfaction scores, and resolution rates

from: bossjob.ph - 16 days ago