Service Desk Analyst - German Bilingual  

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Description

The Service Desk Analyst - German Bilingual role provides technical support to German-speaking clients via phone, email, and chat.
Responsibilities include troubleshooting hardware, software, and network issues, managing incidents in a ticketing system, escalating complex problems, and ensuring timely resolution.
Key requirements are strong German and English communication skills, problem-solving abilities, and a focus on customer service.

10 days ago from: bossjob.ph

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