Customer Service Representative  

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Description

Proven customer support experience or experience as Client Service Representative
Excellent communication and presentation skills
Customer orientation and ability to adapt/respond to different types of characters
Strong phone contact handling skills and active listening
Manage large amounts of incoming phone calls
Follow communication procedures, guidelines and policies
Build sustainable relationships and trust with customer accounts through open and interactive communication
Identify and assess customers' needs to achieve satisfaction
Handle customer complaints, provide appropriate solutions and...

More than 30 days ago from: bossjob.ph

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