QA/QC Manager (BPO/Call Center) 47334 - Parqal Paranaque
View Job- Company RCX Recruitment Inc. - View more jobs
- Salary100000
- LocationParqal Paranaque, National Capital Region
- Job TypePermanent
・Proven ability to coach, mentor, and improve agent performance through structured feedback.
・Strong ability to analyze audit data, identify trends, and provide actionable insights. […]
・Strong interpersonal skills to effectively interact with agents, managers, and senior stakeholders.
・Excellent verbal and written communication skills in English. […]
・Attention to detail, problem-solving mindset, and ability to multitask effectively. […]
・Experience in handling escalations and dispute resolutions within a call center environment. […]
・Evaluate both voice and non-voice customer interactions to...
15 days ago from: jobslin.com
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