Customer Care Representative | Makati
View Job- Company The SM Store - View more jobs
- LocationPasay
The Customer Care Representative would help maintain customer relations, support customer service concerns and inquiries relating to the SM Store Shop / SM E-store or any brands to be assigned to the department. […]
Respond to customer inquiries via phone or email, with clear and accurate information.
Resolve customer complaints and issues in a timely and effective manner while maintaining a positive relationship.
Document customer interactions and maintain detailed records in the customer relationship management (CRM) system.
Follow up on customer issues to ensure they are resolved satisfactorily...
21 days ago from: bossjob.ph
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