Helpdesk Assistant
View Job- Company GlyphStudios, Inc. - View more jobs
- LocationPasig, Metro Manila
- Job TypePermanent
The Helpdesk Assistant provides support to end-users by troubleshooting and resolving issues related to common technical problems. The role involves responding to user inquiries, providing solutions to common technical problems, and escalating complex issues to higher-level support teams. The Helpdesk Assistant is crucial in ensuring smooth operation of IT services and maintaining high levels of user satisfaction. […]
Strong Verbal Communication: Ability to explain issues to non-technical users clearly and professionally.
Written Communication Skills: Proficient in creating tickets, documentation...
6 days ago from: kalibrr.com
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