CSR High Salary up to 22k
View Job- Company Metacom BPO - View more jobs
- LocationPasig, National Capital Region
- Job TypePermanent
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.
More than 30 days ago from: jobslin.com
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