IT Service Desk
View Job- Company ConneX Customer Experience - View more jobs
- Salary22000-25000
- LocationPasig, NCR
Troubleshooting and Problem Resolution:
Diagnose and resolve hardware, software, and network problems.
Assist users with technical issues, guiding them through solutions.
Escalate complex issues to higher-level support when necessary. […]
Respond to user inquiries via phone, email, chat, or in-person.
Provide clear and concise instructions to users. […]
Documentation and Knowledge Management:
Document solutions and procedures for future reference. […]
Incident and Service Request Management: […]
Prioritize and manage workload effectively. […]
Communicate effectively with users and other IT team...
14 days ago from: postjobfree.com
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