Technical Support Representative
View Job- Company JetSon Manpower Agency - View more jobs
- LocationPasig, Philippines
Provide technical assistance and support for inquiries related to software and hardware issues.
Diagnose and troubleshoot technical problems, escalating complex issues as needed.
Document customer interactions and solutions in the ticketing system.
Guide users through step-by-step solutions via phone, email, or chat.
Maintain knowledge of products and services to improve customer experience.
4 days ago from: bossjob.ph
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