Customer Experience Specialist
View Job- Company iSentia - View more jobs
- LocationPasig
1. Deliver customer service support to Client facing teams. […]
Prioritise tickets according to designated SLAs.
Deliver consistent, high-quality service to clients by performing tasks as requested […]
Investigate service issues, including processing of irrelevant and missed content.
Log content delivery issues with 3rd Party providers.
2. Drive client retention and achieve excellent service ratings. […]
Proactively develop and improve processes to service clients.
Ensure Client facing staff are provided with all the information they need to service […]
Assist in client retention activities; help...
11 days ago from: bossjob.ph
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