Fixed Weekends Off - Midshift Account
View Job- Company MHR Global - View more jobs
- LocationQuezon City, National Capital Region
- Job TypePermanent
Respond promptly to customer calls, emails, and chats.
Listen actively to customer concerns and provide accurate solutions.
Deliver exceptional customer service to ensure customer satisfaction. […]
Identify customer needs and suggest appropriate products or services.
Troubleshoot and resolve customer issues efficiently.
Escalate unresolved issues to the appropriate team or supervisor when necessary. […]
Record and update customer information in the system accurately.
Maintain detailed records of customer interactions, including resolutions provided. […]
Meet or exceed performance metrics such as...
More than 30 days ago from: jobslin.com
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