Customer Service Representative
View Job- Company Snapjob Inc. - View more jobs
- LocationQuezon City, Philippines
A service administrator manages service department work orders and ensures client satisfaction. They work closely with the service manager, and may also perform customer service duties.
Responsibilities
Service requests: Receive, log, and prioritize service requests from clients.
Customer service: Respond to customer inquiries and concerns, and provide updates on the status of their requests.
Billing: Prepare bills for work completed, and maintain billing records and invoices.
Reporting: Generate reports and documentation for analysis and compliance.
Process improvement: Identify areas for improvement...
More than 30 days ago from: bossjob.ph
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