Head of After Sales and Customer Success  

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Description

Take on a leadership role by formulating and executing strategic plans in line with company objectives […]
Develop and execute data-driven strategies for high-quality after sales support […]
Address inquiries, concerns, and tech issues related to the POS system, hardware, and more […]
Handle phone calls when necessary to ensure comprehensive client support […]
Collaborate with cross-functional teams to address and resolve client concerns […]
Help create one-page guides, tutorial videos, and other materials to address common inquiries and enhance client self-service options
Utilize client feedback...

19 days ago from: bossjob.ph

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